Osaki OS-TW Pro 3 Massage Chair Recliner

What Is Covered*:

• This warranty explicitly covers all parts, labor and framework of the chair.
• This warranty includes parts costs and labor for the first year at no cost to the customer.
• This warranty includes parts costs covered for the second year at no cost to the customer.
• Structural Framework on selected products carries an additional one (1) year of warranty for a total of three (3) years.
• The additional extended warranties includes parts and labor costs covered at no cost to the customer.

What Is NOT Covered*:

• This warranty does not include any shipping expenses incurred.
• This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse.
• The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.